Process

The six-stage journey from submission to return

How a CardRevive submission moves through six tracked stages, from Submitted to Returning to you, with quotes approved and paid before any restoration work begins.

Your path to a better grade

Every submission follows the same six tracked stages.

From the first click in the portal to cards back in your hands, you can see exactly where things stand: Submitted, Received at CardRevive, In the lab, Sent to the grader, Back at CardRevive, Returning to you. Quotes are approved and paid before any restoration work begins, and you're notified by email at every stage change.

  1. 1Submitted
  2. 2Received at CardRevive
  3. 3In the lab
  4. 4Sent to the grader
  5. 5Back at CardRevive
  6. 6Returning to you
The Start a submission screen in the CardRevive portal, showing the choice between Restoration and Grading only for each card.

Stage 1 of 6

Submitted

What you do
Start a submission and choose Restoration, or Grading only if your cards are already in the condition you want. Add each card with its declared value and watch the running estimate update, then lodge.
What we do
We lock your card list the moment you lodge, and generate a print-ready packing slip with a QR code.
What you see in the portal
The submission builder with the live Subtotal, GST (10%) and Total including GST, then the packing slip. Changed your mind? Withdraw ("Un-submit") within 24 hours to edit and lodge again.
The CardRevive portal dashboard, showing account stat cards, a progress bar for each card, and a Next steps panel with the packing slip.

Stage 2 of 6

Received at CardRevive

What you do
Post your cards with the packing slip attached, or drop them off at the Sydney Lab.
What we do
On arrival we mark the submission received and notify you by email. Every card gets its own record, starting with mandatory before-front and before-back photos taken at intake.
What you see in the portal
Your dashboard, with a progress bar for every card and a Next steps panel, updates to show the submission received.
A single card's record in the CardRevive portal, showing the six-stage progress bar, the current stage "Sent to the grader" with the assigned grading company and expected-back date, and the note saved with the card at lodgement.

Stage 3 of 6

In the lab

What you do
Review the quote — Subtotal, GST (10%) and Total — and approve or decline it in the portal. Restoration begins once you've approved and the invoice is paid.
What we do
Every restoration card is inspected and quoted from its declared value before any work starts. Once approved and paid, we carry out the work and add progress photos to the card record.
What you see in the portal
The card's own record: your note, the six-stage bar, and the current stage, with the assigned grader and expected-back date once grading is underway.
The Grading hub in the CardRevive portal, showing grading stat cards, an action item, and a six-stage progress bar for each submission with grading.

Stage 4 of 6

Sent to the grader

What you do
If you added grading, there's nothing more to submit — track progress in the grading hub. On a Grading only submission, any problem we spot moves the card to a restoration submission instead of sending it on.
What we do
We invoice grading directly once the grading submission is sealed, and ship it to your chosen company — PSA, BGS, CGC, TAG, PCG or ACE.
What you see in the portal
The grading hub, with a progress bar for every submission that includes grading.
Intake photos on a card record in the CardRevive portal: the front and back of a Riftbound Hand of Noxus card photographed on arrival, with their upload dates

Stage 5 of 6

Back at CardRevive

What you do
Review the after photos on the card record, and add an optional AI grade report per card (A$10 in the portal) if you want one.
What we do
We add after photos to the card record, and generate grading results for a batch as one grouped email rather than one per card.
What you see in the portal
The card record's photo set: the intake photos of your card, with after photos added once the work is done, and the AI Grade Reports panel below them.
A single card's record in the CardRevive portal, showing the six-stage bar at "Returning to you", the note "Your cards are on their way back to you", and the grading company and turnaround.

Stage 6 of 6

Returning to you

What you do
Choose tracked Express Post with signature (A$19.99 + GST) or free pickup from the Sydney Lab. The first A$100 of carrier Extra Cover is included, and more can be added up to A$5,000.
What we do
We dispatch your cards and notify you when they ship and when tracking is available, updating the card's stage as it moves.
What you see in the portal
The card record with the six-stage bar at Returning to you, the grading company and turnaround if it was graded, and a note that your cards are on their way back.

What you get

Built for visibility, not guesswork.

  • Every card gets its own record

    Mandatory before-front and before-back photos at intake, plus a per-card timeline through all six stages.

  • Quoted before any work starts

    Every restoration card is inspected and quoted from its declared value. Restoration doesn't begin until you've approved the quote and paid the invoice.

  • Notified at every stage

    Email at every stage change — received, assessed, quote ready, shipped to the grader, results in, dispatched — batched so a multi-card sweep is one email, with optional SMS.

  • One thread per submission

    Messages and attachments stay with the submission, usually replied to within 1 business day.

  • Optional AI grade report

    An optional AI grade report per card (A$10 in the portal) — a before/after estimate attached to the card record.

  • Return your way

    Tracked Express Post with signature (A$19.99 + GST) or free pickup from the Sydney Lab, with the first A$100 of carrier Extra Cover included.

Start a submissionCompare us

Intake · Sydney

Send us your worst card.

Start the submission flow, package your cards, and ship them to the Sydney lab for assessment.

Restore your cards Email photos

A$10 inspection per card on mail-in and online submissions. If restoration is unnecessary, you skip the tier fee and can grade where requested or have the card returned untreated. If our service has a problem, contact us so we can put it right.

Every card is assessed before any work. No grade is ever guaranteed, and we never recolour.

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